—
Privacy Policy
—
PRIVACY POLICY
Last Updated: 24 August 2026
1. Data Controller
Field
Information
Name of Data Controller
STONEAXIS LTD
Director@stoneaxisltd.co.uk
Phone
+447828787104
Address
Lytchett House, Freeland Park, Unit 13, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom
Company Registration Number
17236140
VAT Number
Applied for - pending
2. Collected Personal Data
We may collect and process the following categories of personal data:
Category
Examples
Contact Information
Full name, email address, phone number, postal address
Company Information
Company name, company registration number, VAT number, business type
Account Details
Username, password (if you create an account on our website)
Transaction Data
Order details, invoices, payment history, shipping information
Technical Data
IP address, browser type, operating system, device information
Usage Data
Pages visited, time spent on site, clicks, interactions with our website
Cookies
Data stored via cookies to enhance user experience and analytics
3. Purpose for Collecting Data
We collect and process your personal data for the following purposes:
A. Contract Execution and Service Delivery
Processing orders and customer requests for natural stone, minerals, and mining machinery
Issuing invoices and commercial documents
Managing user accounts and customer profiles
B. Communication with Customers
Responding to inquiries and support requests
Sending order confirmations, shipping updates, and service notifications
Providing quotations and pre-invoices upon request
C. Improving Services and User Experience
Analysing user behaviour to improve website design and functionality
Personalising content and product recommendations
Developing and enhancing our products and services
D. Marketing and Business Communications (with your consent)
Sending newsletters, catalogues, and special offers
Informing you about new products, industry events, and trade shows
Managing targeted advertising campaigns
E. Security and Fraud Prevention
Detecting and preventing unauthorised or fraudulent activities
Verifying user identity
Complying with Anti-Money Laundering (AML) regulations and Know Your Customer (KYC) requirements
F. Legal Compliance
Maintaining financial and business records in accordance with HMRC requirements
Responding to lawful requests from regulatory authorities (e.g., Companies House, HMRC)
4. Lawful Basis for Processing
Under the UK GDPR, we process your personal data based on one or more of the following legal grounds:
Lawful Basis
Explanation
Contractual Necessity
Processing is necessary to fulfil our contractual obligations with customers (e.g., processing orders, issuing invoices)
Consent
Sending marketing communications and newsletters where you have explicitly agreed
Legal Obligation
Complying with tax, anti-money laundering, and customs regulations
Legitimate Interests
Improving our services, analysing website usage, ensuring website security, and maintaining business records (provided your rights and interests are not overridden)
5. International Data Transfers
As we operate an international trading business (import and export of stones, minerals, and machinery), your personal data may be transferred to countries outside the United Kingdom.
We ensure that:
Transfers are made to countries that have been deemed to provide an adequate level of data protection by the UK Government or the European Commission; or
We implement Standard Contractual Clauses (SCCs) approved by the Information Commissioner's Office (ICO) to safeguard your data.
6. Your Rights as a Data Subject
Under the UK GDPR, you have the following rights regarding your personal data:
Right
Description
Right of Access
Request a copy of the personal data we hold about you
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data (in certain circumstances)
Right to Restriction
Request restriction of processing of your data
Right to Object
Object to processing of your data for marketing purposes
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Withdraw Consent
Withdraw your consent at any time where processing is based on consent
Right to Complain
Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your rights have been violated
7. How to Exercise Your Rights
To exercise any of your rights, please contact us using the details below:
📧 Email: Director@stoneaxisltd.co.uk
📞 Phone: +447828787104
📮 Postal Address: Lytchett House, Freeland Park, Unit 13, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom
We will respond to your request within 30 days as required by UK GDPR.
8. Data Retention Policy
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy.
Data Type
Retention Period
Customer Transaction Data
Up to 7 years (to comply with HMRC tax and accounting requirements)
Marketing Data
Until you unsubscribe or withdraw your consent
Technical and Usage Data
Up to 2 years for analytics and website improvement
Account Information
For as long as you maintain an active account with us
9. Cookies
Our website uses cookies to:
Improve user experience
Analyse website traffic and performance
Store user preferences
You can manage or disable cookies in your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against:
Unauthorised access
Accidental loss or destruction
Unlawful processing or disclosure
All data is stored securely and access is limited to authorised personnel only.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through a notice on our website.
Date of Last Revision: 24 August 2026
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
Contact Method
Details
Director@stoneaxisltd.co.uk
Phone
+447828787104
Postal Address
Lytchett House, Freeland Park, Unit 13, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom
STONEAXIS LTD
Your Trusted Partner in Stone, Minerals & Machinery Trade